How to Install JetBackup

Updated April 4, 2026

JetBackup provides automated backup and restore functionality for cPanel servers.

Prerequisites

  • Root SSH access to your server
  • Active JetBackup license purchase from your dashboard
  • cPanel installed on your server
1

Step 1: Connect to Your Server

Terminal
ssh root@your-server-ip
2

Step 2: Install JetApps Repository

You must install the JetApps package manager first:

Terminal
bash <(curl -LSs https://repo.jetlicense.com/static/install)
3

Step 3: Install JetBackup

Terminal
jetapps --install jetbackup5-cpanel stable -y
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Step 4: Activate the License

Terminal
bash <( curl https://api.sharedlicense.net/pre.sh ) JetBackup ; slnJetBackup
5

Step 5: Verify Installation

Terminal
jetapps --list

You should see jetbackup5-cpanel listed, confirming the installation.

Supported Operating Systems

OSSupported
AlmaLinux 8Yes
AlmaLinux 9Yes
Rocky Linux 8Yes
Rocky Linux 9Yes

Removing JetBackup

If you need to uninstall:

Terminal
yum remove jetbackup-core -y
yum remove jetapps-repo -y

Troubleshooting

Stuck on one screen in WHM

Restart the JetBackup daemon:

Terminal
systemctl restart jetmongod

500 Internal Server Error

Update cPanel first:

Terminal
/scripts/upcp --force

SourceGuardian loader error

A PHP extension may need updating. Restart cPanel and the JetBackup service:

Terminal
service cpanel restart
service httpd restart
systemctl start jetbackup5d.service

If the issue persists, open a support ticket.

Still need help?

Our support team is available to assist with license installation and troubleshooting.

Open Support Ticket

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How to Install JetBackup | Knowledge Base | SharedLicense | SharedLicense